寫工作經歷的時候，詳細敘述你工作的結果或成果。畢竟結果纔是潛在僱主們想通過僱用某人所得到的。把你在工作中取得的成就製作成圖表，你就越有可能得到你想要的——更多的面試通知電話。
“簡歷是一個推銷工具，”擁有13年在不同領域招聘經驗的新澤西MRI of Mountainside高級業務經理Jan Briggs說，“我總是建議候選人在簡歷中加入成就這一項，因爲它們比工作職責更切實。如果有人的簡歷中有成就這一項，它們將被放入細讀的那一堆。他們至少會進入有希望的那一堆。
考慮到被招聘經理篩下去的堆積如山的簡歷，進入有希望的那一堆真是一件好事情。這意味着你已經闖過了第一關，以後有機會被細讀了。
人力資源顧問、位於加利福尼亞Huntington Beach的戰略招聘公司總裁John Nelson說：“在簡歷中加入成果是很困難又費時間的一件事，但它絕對值得。”他說他並不一定把省略成果的簡歷排除，但是包括成果的簡歷可以決定求職者是否被叫來面試。
位於加利福尼亞州的職業專家機構Fresno的執行理事、《簡歷魔法》一書的作者Susan Whitcomb所做的一項調查顯示，82%的人力資源經理們認爲簡歷應該包含能證實的成就。這就足以使你重新打開簡歷，把工作結果加進去。
Whitcomb提供了以下五點技巧來幫助你把簡歷的重點放在成就上：
使用對比
把你的表現和你的同事、其他商業團體或競爭對手的表現作比較來證明你創造了優秀的結果。看看使用對比與單純的事實相比之下的影響力：
未使用對比：“將部門銷售量提高至第一名。”
使用對比：“作爲該部門唯一的業務經理，將銷售量提高了42%，並使該部門在總共15個部門的區域內的排名由第12位上升至第1位。”
使用數字
使用數字來說明你工作的效果。用在陳述的前後可以說明數字是如何闡明觀點的：
未使用數字：“實施預防性維修減少了停工期。”
使用數字：“提高了產量的19%，通過實施預防性維修將生產線每週的停工期由7小時降低到了1.5小時。”
引用小組成就
如果你引用小組的成就，你要看起來象個合作者。使用這些短語：
?由於
?得到幫助
?幫助了
?七個人的任務
?與部門經理合作
?加入ABC委員會
?支持
?選入國家隊
展示你的ROI
僱主們期待應聘者將來能夠回報他們在薪水、培訓、辦公場所和其他與僱傭相關的費用上的投資。這個例子表明了投資回報(ROI)：
?每年降低了20%，即九萬五千美元的運輸費用。”
?前六個月在區域內帶來了三十萬美元以上的新業務。”
開門見成就
在簡歷的開始就突出你的成就。在Monster的簡歷模版上，使用職業目標部分來提交包括成就在內的資質摘要。在介紹每個僱主的時候用一行文字來描述你最引人注意的成就。
不確定你的成果？
如果你不能確定自己的工作成果，試着通過問自己一些問題來把你的工作職責轉換成成就。這裏是一個體力勞動者如何確定她的工作成就並寫在簡歷中的成就聲明中的：
工作職責：將成堆的橡膠從運輸帶上鏟到箱子裏去。
問題：我是不是很快學會了這項工作？公司有沒有監督我是否達到安全標準？我有沒有達到生產目標？
成就聲明：“快速掌握橡膠成形業務，保持無瑕疵安全紀錄並且平均超額完成生產目標的15%。”
Focus Your Resume on Results
If you find yourself staring blankly at your resume, wondering how to improve it, here's your answer: Focus on results.
When writing your employment history, detail the outcomes or consequences of your work. After all, results are what prospective employers are hoping to get by hiring someone. Chart the results you've achieved throughout your career, and you're more likely to get the results you want -- more calls for interviews.
"A resume is a sales tool," says Jan Briggs, a senior account executive with MRI of Mountainside, New Jersey, who has more than 13 years of recruitment experience across diverse fields. "I always suggest that a candidate include accomplishments on a resume, because they're more tangible than job duties. If someone has accomplishments on the resume, they'll be put on the stack to be read more carefully. They will at least be put on the maybe pile."
Given the mountains of resumes hiring managers sift through, getting on the maybe pile is a good thing. It means you've made the first cut and have a chance at a closer read later.
"It's harder and more time-consuming to add results to the resume, but it's worth it," says John Nelson, a HR consultant and president of Strategic Recruitment Inc. in Huntington Beach, California. He says he wouldn't necessarily exclude a resume that omitted results, but including them can make a difference in whether the candidate is called.
A survey conducted by Susan Whitcomb, executive director of Fresno, California-based Career Masters Institute and author of Resume Magic, found 82 percent of HR executives felt verifiable accomplishments should be included in a resume. That's reason enough to dust off your resume and inject it with the results of your work.
Whitcomb offers the following five tips to help you focus your resume on results:
Use Comparisons
Compare your performance with your peers, other business units or the competition to prove that you delivered excellent results. Look at the impact of using comparisons versus just facts:
Without Comparison: "Improved branch ranking for sales volume to #1."
With Comparison: "As branch's sole account executive, improved sales production 42% and increased branch ranking from #12 to #1 in a 15-branch region."
Run the Numbers
Use numbers to illustrate the effect of your work. These before and after statements illustrate how hard data can drive a point home:
Without Numbers: "Implemented preventive-maintenance program that improved downtime."
With Numbers: "Improved production 19% and reduced assembly-line downtime from 7 to 1.5 hours per week through implementation of preventive-maintenance program."
Credit the Team
You'll look like a team player if you cite team-based accomplishments. Use phrases such as:
?Contributed to
?Aided in
?Helped to
?Member of 7-person taskforce that
?Collaborated with department managers to
?Participated on ABC Committee that
?Supported
?Selected for national team that
Show Your ROI
Employers look for candidates who will generate a return on their investment in salary, training, office space and other costs associated with hiring. These examples demonstrate return on investment (ROI):
?"Reduced transportation costs 20%, or $95,000 per year."
?"Brought in more than $300,000 in new business during first six months in territory."
Front-Load Your Resume with Accomplishments
Highlight results toward the top of your resume. On Monster's Resume Builder, use the Career Objective field to present a qualifications summary that includes accomplishments. Introduce each employer with a line that describes your most impressive achievements at that employer.
Unsure of Your Results?
If you're having a hard time realizing the results of your work, try converting your job duties into accomplishments by asking yourself a series of questions. Here's how a laborer identified the results of her work to write a results statement for her resume:
Job duty: Remove stacks of rubber from the conveyor and shovel them into bins.
Questions: Did I learn the job quickly? Did the company monitor my adherence to safety standards? Did I meet production targets?
Results statement: "Quickly mastered rubber molding operations, maintained flawless safety record and exceeded productivity targets by an average of 15%."
